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Online: You can sign up as a Skechers Pre-Member by creating an account on our official website at www.skechers.com.my

In-stores: Scan the QR code available at the cashier counter at any Skechers Concept Store, City Outlet, or Outlet to register as a Skechers Pre-Member. To upgrade to Silver or Gold Membership, members must meet the minimum spending requirement for the respective tier.

Silver and Gold Members can earn points at all Skechers Concept Stores and Skechers Website excluding Skechers City Outlets, Skechers Outlet stores, Skechers Shop in Shop, Department stores, Skechers Temporary Pop-Up Stores and Skechers Fairs. Please refer to the participating store list here for more details.

Provide your registered mobile number at the point of purchase to verify your membership account. Once verified, our store staff will assist in crediting the points to your membership account.

Skechers Members may redeem and use Welcome Vouchers (RM30/RM50) and RM20 E-Vouchers (redeemed using points) at Skechers Outlets. However, points will not be earned on purchases made at Skechers Outlets, and membership discounts are not applicable at these locations.

Please be informed that effective 3 July 2023, only one (1) Gift Voucher or Welcome Voucher may be used and redeemed per single receipt. The redemption of multiple vouchers in one transaction is not permitted from the effective date onwards.

Yes. Points earned within the same calendar year will expire on 31 March of the following year. Points carried forward into the next year will be referred to as Grace Points.

Example:
Points earned up to 31 December 2026 will expire on 31 March 2027.
Points earned from 1 January 2027 onwards will expire on 31 March 2028.

Welcome Gift E-Vouchers (RM30/RM50) and RM20 E-Vouchers can be used as cash equivalent at all Skechers Concept Stores, City Outlets, and Outlets. E-vouchers will not be reissued if used in a voided transaction or during system downtime.

No. You can accumulate points and redeem them anytime before they expire via our member portal (members.skechers.com.my.).

Redeemed RM20 E-vouchers are valid only on the same day (until 11:59PM), it’s recommended to use them immediately. Only one (1) e-voucher can be redeemed per transaction (effective 3 July 2023).

Yes. When you spend RM850 within 365 days, a RM50 Renewal E-Voucher will automatically be added to your account. You will receive a new RM50 Renewal E-Voucher every year if you continue to meet the Gold membership spending requirement.

Silver Members will be downgraded if they do not spend at least RM350 within 365 days.
Gold Members will be downgraded to Silver if they do not spend at least RM850 within 365 days.

At the member portal (members.skechers.com.my), select “Forgot your password” during sign-in. A reset email will be sent to your registered email address once you have completed the required information.

Alternatively, you can choose “Reset My Password using Mobile Number” to reset via your registered phone number.

Silver and Gold Members will earn double points on their first purchase during their birthday month (calendar month) at physical Skechers Stores that issue points. Please view the participating store list here.

To upgrade to Silver, spend a minimum of RM350 within 3 months.
To upgrade to Gold, spend a minimum of RM850 within 12 months.

For RM30/RM50 Welcome Vouchers, the voucher validity is 1 year.
For RM20 E-Vouchers (redeemed using points), the voucher validity is the same day (until 11:59 PM) when you redeem via our member portal (members.skechers.com.my).